A roof rarely fails at a convenient hour. When wind strips tiles at midnight or water starts dripping through a bedroom ceiling on a Sunday, ring us on 01406 704369. The phone is answered day or night, because we run around the clock for storm damage and roof leaks. If nobody picks up, we are on a roof: leave a message and you will get a call back. The first job is always the same, make the roof safe and stop the water, then sort the proper repair.
What our emergency service covers
Storm damage
Wind can lift tiles, loosen ridge lines and leave a roof open to the next band of rain. We secure whatever has come loose, cover whatever is exposed and put the damage right once the roof is safe to work on.
Sudden leaks
Water often shows up indoors a long way from where it gets in. We trace the real entry point, make it watertight and then carry out a lasting repair rather than a patch that gives up the next wet week. One customer rang with an urgent leak and had it repaired at two days' notice, with the failed tiles and felt replaced.
What happens when you ring
- Call 01406 704369, at any hour, or send the form if it can wait until morning.
- We ring you back and work out with you how urgent it is.
- We come out and look, and we photograph what we find up there so you can see the problem for yourself.
- We explain what it needs in plain words, with no pressure and no upselling.
- You get a price in writing, and the price quoted is the price paid.
Emergency work carries the same guarantee as everything else we do, five or ten years depending on the work, and we hold public liability and employer's liability insurance on every job. The photographs we take also give you a clear record of what happened and what was done, which is useful if you need to talk to your insurer afterwards.
