Peace of mind
Our guarantee
What is covered, for how long, and what to do if something is not right.
A new roof is guaranteed for 25 years, a new flat roof for 10, and repairs for five or ten years depending on the work.
What that means
How we work, whatever the job
- Fully insured We carry insurance, so you are covered while we are working on your property.
- Materials that suit the job We use trusted materials chosen for the work in hand, so the finish lasts.
- A price that holds The price we quote is the price you pay, unless you ask us to change the job.
- Here afterwards If something is not right after we finish, get in touch and we will come and put it right.
How long depends on what we did, because a new roof and a repaired ridge are not the same promise.
- A new roof: 25 years. Every full re-roof and new roof we lay.
- A new flat roof: 10 years.
- Repairs: five or ten years, depending on what has been put right. Your quote says which before you accept it.
You are handed a printed certificate for the work, signed by a director of the company. It is worth keeping with the papers for the house, because it is the document that answers the question when you come to sell.
The guarantee covers our workmanship. It does not cover fair wear and tear, damage caused by someone else, or a fault coming from a part of the building we did not touch and were not asked to. If we can see that something outside our work is going to give you trouble later, we will say so at the quote rather than after.
If something is not right, ring us. We would rather come back and look at it than have you live with it, and coming back is cheaper for us than a bad review is.
What people say
Word of mouth, written down
One of the problems of finding a roofer when you are an older person is the thought of being scammed, especially given the increasing numbers of rogue traders together with the high costs at stake especially if the work is poor or non existent. We trawled a lot of roofers and found varying prices and limited experience and ‘one man bands’ offering little or no guarantees for their work. We came across Fred’s newly formed EverCrest Property Care Ltd Company and were initially concerned at the limited 3 months or so that they had been trading for, albeit that Fred had been a Sole Trader for some 6 years. So we undertook a ‘due diligence’ on the company and found they had worked on a limited number of roofing projects in the start up time. However having had a number of positive conversations with Fred we decided to give his company a chance having had a very good response and price to our required specification that formed the basis of our Building Control Application through Boston Borough Council. They say you can only make a first impression once and EverCrest Property Care Ltd certainly made an excellent impression indeed, in fact the work they undertook was first class and our Building Control Inspector was equally impressed with the standard of works they carried out. Our project involved replacing a main roof on a detached property and likewise on a kitchen extension. Work commenced on a Friday with the scaffolding being erected along with the delivery of two skips. On the Monday morning around 8:30am a team of 7 arrived on site and by 10am both roofs had been stripped and the Building Inspector was called early to check out the structure prior to the roofers installing the new insulation, membrane and battening in readiness for the new soffits, guttering and tiles being installed from Tuesday onwards. By Thursday the project had been completed and the Building Inspector returned first thing Friday morning and signed off the work having been impressed with the finished work. On the basis of the above experience we would have no hesitation in recommending EverCrest Property Care Ltd as a suitable and very experienced roofing contractor and would be happy to give any references to their standard of works.
Brilliant work! Reasonable price a friendly. Recommend to anyone. Sorted out my roof after 3 companies turned me down.
Amazing roof repair everything finished to a high standard,good communication and reasonable priced would definetly recommend.
Lincolnshire · Rutland · Cambridgeshire · Nottinghamshire
Get a straight answer on your roof
Give us a ring. If nobody picks up we are on a roof, so leave a message and you will get a call back.